For example, if you have trees that are likely to grow and obstruct the view, installers will consult with you about that location. In addition to the location of your dish, installers will need to determine the location of the modem in your house and the coaxial jack that will connect your modem to the satellite dish signal.
This location will need to be easily accessible from both the inside and the outside of your house. First, the Installers must plan the best way to maintain the multiple pieces of equipment needed.
First, the method of installing a satellite dish on the roof, wall, or external structure must be determined for best service. This can be done with a wall mount or a roof mount. Second, the installers align the dish to get maximum strength from the signal. They must find the proper tilt to the dish using a signal meter and tighten the equipment so that it stays in place.
Third, they run the two coaxial cables from the satellite to the coaxial cable jack and seal their points of entrance with water-resistant compression fitting.
Once the equipment has been placed, installers run several tests to determine that your system is working properly. The first test is for the connection between the satellite and the Wi-Fi modem. This connection involves the satellite dish, the coaxial cables, the coaxial cable jack, and the modem. The second is the signal from the Wi-Fi modem, which has a built-in router.
Once the external system has been set up, the installers will help you set up your network, including connecting two devices to the built-in Wi-Fi modem, typically, a computer and another device such as a tablet or smartphone. Not valid with Purchase option. Limited-time offer. Skip to main content. It will be terminated on the inside wall with a faceplate. If a pole mount is installed, up to 25 feet of trenching is included. Can the certified HughesNet technician hook up my home network?
Your technician will connect two devices during your installation appointment. However, you can ask your technician to connect additional devices for an additional cost. Your technician will also offer to check your wireless strength using a signal gauge throughout your home to ensure you have coverage in every room. If your signal is weak in certain locations of your home due to the size, layout, or construction materials used, they may recommend a Hughes Wi-Fi Booster to extend your wireless signal.
This extender is specifically engineered to work with HughesNet and delivers a strong, reliable Wi-Fi signal across your home for seamless browsing and streaming.
If you purchase a Booster from your technician, the cost of the device and installation will be added to your next HughesNet invoice. Then, download The Mobile App to monitor data usage! Android iOS Survey We strive to be a 10!
Customer surveys are sent at random to ensure quality installations. If at any time during the installation, you don't feel that the service provided qualifies as a "10," please stop the installation and share your concern with the technician.
What non-standard installation items are not covered? Customers sometimes want to enhance or customize their installation to specific requirements. Some of the more common enhancements are mentioned below. While they are not included in a HughesNet standard installation, these enhancements may incur charges that will be added to your next HughesNet invoice. All costs for non-standard work or equipment will be itemized by the independent HughesNet technician on the HughesNet Installation Reference Sheet and require your authorization signature before proceeding.
Technicians do not accept cash or check at the time of install. These non-standard installation items include major customization on your HughesNet system that would require the technician to: a. Spend excessive time onsite to meet customer-directed requirements.
Purchase special materials, molding, or cosmetic hardware to hide exposed cables.
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